Communication Skills

Negotiation Skills

You get what you negotiate for. This workshop gives you an introduction to the best negotiation practices.

Who should attend All individuals involved in the process of negotiation

Methodology Lectures, group discussions, case studies, problem solving exercises and visual aids

Duration - 2 Days

Contents

Introduction

Defining Negotiation Principles of Negotiation. How to introspectively self assess your personal negotiating style.

Essentials of Negotiation

Preparation Organization Hot buttons BATNA -Best alternative to a Negotiated Agreement

Five Challenges to the Negotiating Process

Negative Emotions Negotiating Habits Skepticism Perceived Power Your Reactions

The art and science of persuasion

How to create a common ground.

Using and countering power in Negotiation

Buying Time to Think

Pause Review Take a break.

Problem Solving

Reframe Situation Questioning Find the Problem

The Conclusion

End on a Positive Note Leave it and don’t carry it

Stress Management

Enquiry / Booking